1. Acceptance of Terms
By accessing or using Ward Guard ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.
These Terms constitute a legally binding agreement between you and Ward Guard. Please read them carefully.
2. Description of Service
Ward Guard is a digital platform that provides school child pickup verification and management services. Our Service includes:
- Identity verification for authorized pickup persons
- Digital pickup code generation and management
- Real-time pickup request processing
- Attendance tracking and reporting
- Parent-school communication tools
- Security and audit logging
3. User Accounts and Eligibility
3.1 Account Types
- School Administrators: Must be authorized representatives of educational institutions
- Parents/Guardians: Must be legal guardians of enrolled students
- School Staff: Must be employed by participating schools
3.2 Eligibility
You must be at least 18 years old to create an account. By creating an account, you represent that:
- All information you provide is accurate and current
- You have the legal authority to use the Service
- You will maintain the security of your account credentials
- You will promptly update any changes to your information
4. User Responsibilities
4.1 Account Security
You are responsible for:
- Maintaining the confidentiality of your login credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized access
- Using strong passwords and enabling two-factor authentication
4.2 Prohibited Activities
You agree NOT to:
- Provide false or misleading information
- Impersonate another person or entity
- Share your pickup codes with unauthorized individuals
- Attempt to gain unauthorized access to the Service
- Use the Service for any illegal purpose
- Interfere with or disrupt the Service
- Reverse engineer or attempt to extract source code
- Use automated systems to access the Service without permission
5. School Responsibilities
Schools using Ward Guard agree to:
- Obtain proper parental consent before enrolling students
- Verify the identity of authorized pickup persons
- Train staff on proper use of the Service
- Maintain accurate student and parent information
- Follow their own policies regarding student release
- Report any security incidents or concerns promptly
6. Intellectual Property
6.1 Our Rights
Ward Guard and its content, features, and functionality are owned by us and protected by copyright, trademark, and other intellectual property laws. You may not:
- Copy, modify, or distribute our software or content
- Use our trademarks without permission
- Create derivative works based on our Service
6.2 Your Content
You retain ownership of content you upload (photos, information). By using the Service, you grant us a limited license to use, store, and process this content solely to provide the Service.
7. Payment Terms
For schools subscribing to paid plans:
- Fees are billed in advance on a subscription basis
- All fees are non-refundable except as required by law
- We may change pricing with 30 days' notice
- Failure to pay may result in service suspension
- You are responsible for all applicable taxes
8. Service Availability
We strive to provide reliable service but cannot guarantee:
- Uninterrupted or error-free operation
- That defects will be corrected immediately
- That the Service will meet all your requirements
We may modify, suspend, or discontinue the Service at any time with reasonable notice.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- Ward Guard is provided "AS IS" without warranties of any kind
- We are not liable for any indirect, incidental, or consequential damages
- Our total liability shall not exceed the fees paid by you in the past 12 months
- We are not responsible for actions taken by schools or parents using the Service
Some jurisdictions do not allow limitation of liability, so these limitations may not apply to you.
10. Indemnification
You agree to indemnify and hold harmless Ward Guard from any claims, damages, or expenses arising from your use of the Service, violation of these Terms, or infringement of any rights of another party.
11. Termination
11.1 By You
You may terminate your account at any time by contacting us or through your account settings.
11.2 By Us
We may suspend or terminate your access if you:
- Violate these Terms
- Engage in fraudulent or illegal activity
- Fail to pay applicable fees
- Pose a security risk to the Service or other users
11.3 Effect of Termination
Upon termination, your right to use the Service ceases immediately. We may retain certain information as required by law or for legitimate business purposes.
12. Dispute Resolution
12.1 Informal Resolution
Before filing a claim, you agree to contact us to attempt to resolve the dispute informally.
12.2 Arbitration
Any disputes that cannot be resolved informally shall be resolved through binding arbitration, except where prohibited by law.
12.3 Class Action Waiver
You agree to resolve disputes on an individual basis and waive the right to participate in class actions, except where prohibited by law.
13. Changes to Terms
We may modify these Terms at any time. We will notify you of material changes by:
- Posting updated Terms on our website
- Sending email notifications
- Displaying in-app notices
Your continued use after changes become effective constitutes acceptance of the new Terms.
14. General Provisions
- Entire Agreement: These Terms constitute the entire agreement between you and Ward Guard
- Severability: If any provision is found invalid, the remaining provisions remain in effect
- Waiver: Failure to enforce any right does not waive that right
- Assignment: You may not assign these Terms without our consent
- Force Majeure: We are not liable for delays due to circumstances beyond our control
15. Contact Information
For questions about these Terms, please contact us: